Custom Electrical Service

Ron did a great job. We had an unusual case and he got the work done fast. Thanks again for the fantastic job!

If you are looking to get your electrical work done professional, fast, and high quality call Custom Electric. We had a dedicated 20amp breaker/circuit run to our spare room to power a CO2 laser. Ask for Taylor. He was courteous, friendly, and knowledgeable. He walked us through the process and provided us with several options to meet our needs. No pressure estimate process. He also got us setup with a home surge protector to help protect our investment (Bonus).

Custom Electrical is great to work with. They are professional, on-time, provide great communication, and do a great job. I highly recommend them, and want to thank Technician Eric Fierro for fixing the electrical issues at our house. Services: Outdoor lighting installation, Light fixture repair, Electrical wiring repair, General repairs, Electrical outlet & switch installation

Today was my second poor experience with Custom Electric, and I doubt that I will be giving them a call again. We are getting a whole house humidifier installed and needed to run a new 240v/25amp circuit to the furnace room in our basement for power. We called Custom to provide an estimate and potentially run that circuit because Custom wired our house less than 4 years ago when it was constructed and presumably would have a head start on knowing the best way to add the wiring.

A $60 service charge later, I was given a quote for $2,694 to install that one new circuit. For comparison purposes, I paid a different electrical company $600 less to install three new circuits (a 60 amp circuit and two 20 amp circuits) less than a year ago - and that was for the other company to run triple the wires for double the distance that this job needed (both jobs go up into the attic and back down the same number of floors).

The only answer about the high price was Custom's "overhead." The first poor experience we had was in 2020, literally 2 years after we moved into our brand new house that Custom had wired. One of the kitchen breakers kept tripping, especially when we would use the microwave and a small appliance at the same time.we figured it was just a bad breaker, so we had Custom Electric come out to look at it.

That Custom tech confirmed that the original Custom tech had wired nearly all of our kitchen outlets and the microwave (a countertop microwave in a cabinet space instead of a built-in) on a single circuit, and Custom took the position that doing so was both common and acceptable under Code. We ended up paying Custom Electric $1,157 for the privilege of being able to use the microwave and a slow cooker or Instant Pot on our island at the same time. Bottom line - you can find better, more reasonably priced electrical companies out there.

Custom Electrical Services did a nice job fixing a breaker for me. Their electrician, Alex Reicks, was available much sooner than I had expected. He was very professional and nice, quickly finished the job and used quality parts. No complaints. Service: Electrical panel repair

I want to thank both Morgan and Alex for their top rate electrical services at my home today. They arrived promptly as promised, were respectful, professional, kind, and very courteous. The quality of their work was perfect. My experience today was wonderful in every respect. Thanks again, Morgan and Alex! Services: Light fixture installation, Electrical outlet & switch repair

I called Custom Electric because we had lost power in a portion of our home. I was pleasantly surprised when I was told the dispatch charge was only $59.00. What I didn't know was that to diagnosis the problem would cost an additional $426.00. What they found was a single outlet that needed repair. They were in and out in about 45 minutes and the total bill was over $500. Had I known this up front I would have shopped around. I understand the need for a billing structure however when it's such a small job there should be exceptions. Very disappointed and will not recommend them to anyone.

The technician Alex Reicks was diligent, friendly and professional. He diagnosed a couple of problems which we hadn't been aware of, and corrected them for us. Very good experience. I do need to comment that the price fro 20ft of Romex cable ($350) seemed excessive, but the pricing is a matter for the company to consider. Overall very satisfied with Custom.

Edit: custom electric made this right by calling me asap to set up an appt (same day) and sent Taylor to help with my electrical issue. He was ahead of schedule and called to see if it was okay to come earlier and he was great, explained how things work and very friendly. I appreciate it! I called this company as this was the electrical company our builders used- our garage light keeps tripping the breaker. Got an appt scheduled with a "Brett" and timeframe 12-2. well it was 2pm and still no show. called custom electric and asked if the electrician was behind or do I still expect him that day?

The operator couldn't give me an answer and said she would give me a call back to let me know. no call back ever nor did this electrician ever show up. ridiculous and horrible customer service.

The work I had done was completed professionally and competently. The electricians were fantastic. However, the office staff were a nightmare to get ahold of via phone or email. Due to missteps with scheduling (and one with weather which was unavoidable) my work was pushed back multiple times over a month and a half period. Overall I would use them again as long as there is not a time table I'm up against.

Rogan was excellent to work with. Very knowledgeable and kept me in the loop every step of the way with the panel replacement in our home. We had a very dangerous panel in place from the previous owners. It was one spark away from an electrical fire. Rogan took every precaution to ensure all wiring to the house, into the new panel and the outlets were 100%.

Their pricing is competitive and work is guaranteed. Easy to work with on scheduling and very clean and respectful of our property/home. Will continue to use Custom Electrical Services in the future. Will ask for Rogan as well because he did an amazing job.

Eric and team were very professional, knowledgeable, kind and went above and beyond with all the requests we had. We can't wait to finally get a hot tub now that the electrical piece is installed! Services: Install outlets or switches, Repair outlets or switches, Replace or upgrade panel

We could not be happier with the quality work and professional demeanor of Mike and Alex, who installed can lighting and some switches in our living room. They offered friendly and helpful insights, worked with little disruption and checked periodically to ensure the work met our approval. They also spent some time to talk about a possible (and much larger) future job and how to get the best result and save the most money. This company employs some real all-stars!

I purchased a home a little over 100 years old so naturally there are issues that have popped up along the way as I refinish the house. Recently I lost all power to one side of my house. I called and set up an appointment with Customer Electrical Services. They were amazing and scheduled for an electrician to come check it out for the next day. Eric was prompt and on time, then did a fantastic and thorough job of investigating for the problem.

He was able to figure out the problem and assured me that everything else was good to go. Having a home that's 100 years old I expect problems but having a company that you can rely on is a huge relief.

Eric came out to take care of some spliced wiring in my attic. Work was completed quickly and at a reasonable price. Eric did a great job of explaining what needed to be done and why. Would definitely call him out again if needed. Service: General repairs

After being ghosted by several electricians, I made an appointment for a quote on Custom Electrical's website on Friday. They confirmed the appointment the same day, and Eric came out midday Monday to give me a quote. I approved it and he got to work immediately - the work was totally finished four hours later! I love my new kitchen lights and Eric was very kind, great to work with. I'll definitely bring future electrical projects to him.

Technician Eric came out within 24 hours of the original call. I had several jobs ranging from installing new panels on the circuit breaker to fixing some outlets that were incorrectly grounded. Eric was able to handle all of them in 1 afternoon and was obviously knowledgeable. No complaints about the work or professionalism of the technician. The only reason I rated 4 stars instead of 5 is because the cost was a little more expensive than I was quoted elsewhere. However, the quality and courtesy justified the extra expense in my opinion.

We use Custom Electrical for all of our electrical needs.from our initial construction, to adding additional lights, and for recently installing 2 floodlights in our backyard. Trevor and Rogan were great.very professional, courteous, informative and they did a great job. They provided a couple of different options for our lights and walked through the cost differences and the benefits of each. Big thumbs up and highly recommended!