Fruit Belt Propane

We have had fiber internet service for years. First time to need service. The tech did a great job, got us back up and running. Thanks to Cody, fellow vet and good tech.

We lived in our home for over 20 years without any high-speed Internet service available to us. We are ecstatic that Midwest energy and communications brought us the Internet service and made us feel like we were in the 21st century! THANK YOU!

They offer high speed internet through their fiber service. Its fast and reliable. Not much of a choice when it comes to electricity service for the area. We don't use their propane service. Now why 2 stars you ask. They recently clear cut all our 20+ year old trees (26 of them!) under their power lines. The contracted removal service provided us less than 1 day notice. MEC provided no email or verbal or US mail notification this was happening. Calls to the "director of tree service" went unanswered.

They also did not offer to subsidize stump removal or replanting of trees that would meet their guidelines. Its not like I could find another electrical provider. Just sad sad sad. Oh but wait.you can pay $120K to get the lines buried!

Good price and awesome speed for internet. Does not work as well with the home based computer phones for work. Avaya system as and example. Will drop calls ten times a day. They use the same Avaya system and it drops their home based techs and customer service on calls also. Switched to Comcast and it may be a slower upload but no dropped calls. For Electric they are 5 star. Just wish the internet had worked perfectly for work.

They decided to put up new poles in 40 degree temperature. Some thing went wrong and we were out of power after 10pm. It got so cold with a 36 F night time temp I had to bring my animals out to my car to keep warm for 1.2 hours. This year they decided to raise our internet cost up 30% promising a double speed from 50 to 100Mbps. I got the bill for extra speed, but it never came. I am still getting the same speed. Still at 50mbps.

MEC service has been very reliable in the time we've had it. From the time we signed up for service(before the lines were ran) until we had internet service was super fast. From the guys installing the lines from road to home, to customer service to the tech who did final installation MEC has been top notch and very professional.

I had a new house built on Baldwin Lake this last fall. I worked with MEC during construction of the house to have the house prewired with fiber optic cable for the fiber optic modem. It went pretty much as planned. The fiber optic modem was installed and operating a couple of weeks before closing allowing me time to setup security cameras, a security door bell and digital Wifi Tv before closing.

I love their internet service; best speeds I've used outside of Denver. I love that it has backup power if the power does happen to go out so internet remains active. The power supply in the country is very stable. And if it does go dark, they're amazing at getting it switched back on in little time.

MEC is amazing Customer service is A1 ran of propane called and was here within an hour so we could have enough gas until they could get a big truck out here Monday. Not the first time MEC has gone out of their way to help us. My only complete is calling on the weekend the customer help service was confused on on how to propane tanks worked but they definitely sent someone out fast so either way it worked out. Brad checked all of our appliances that worked on gas were back up and running. Very nice and answered a lot of my questions.

I was having problems with my wifi and am definitely not a techie, but MEC's tech service expert Sergio was fantastic. He helped me so much by explaining potential options for a mesh system and arranged the equipment I needed for an easy pick up from the Paw Paw location. I watched a couple YouTubes on using the ICommand app to set up the equipment and went for it with Sergio patiently guiding me over the phone;) and it took some time but we did it!

I am getting the gig service to help me for my work from home days and keeping up with lots of Smart electronics/streaming entertainment etc. and now plan to cancel expensive satellite tv very soon! The first pic I took is a speed test from the Gigaspire6 to my laptop via a CAT7 cable and the second pic is the wireless speed from my cellphone. This speed performance blows away what I was getting using a third party router. Sergio's customer service was exceptional!

And now I'm proud to say I helped setup my own (very upgraded) meshed home network! If you need speed, I highly recommend MEC's gig internet, the App and their mesh units.worth every penny for the extra monthly charge imo.and be sure to ask for Sergio!