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The Tennessee Valley Authority TVA, our power provider, has announced changes in wholesale electric rates beginning this October 1. October 4-10 we're glad to take part in an annual celebration of public power by cities and towns throughout the country. Join us in our Public Power Week celebration! Safe, secure and free 24hr access to your account. Not registered with Online Bill Pay.
Services
HES purchases all of its electricity from the Tennessee Valley Authority (TVA). This is fortunate because TVA provides some of the most affordable electricity in the U.S. In addition, HES has some of the most affordable electric rates in the western Kentucky region. All HES electric rates must be approved by TVA, who serves as the regulatory agency for HES.
If you'd like a little more nighttime lighting around your home or business, HES gives you the opportunity to have pole-mounted security lighting installed for a nominal installation fee and a fixed monthly charge. Depending on the lighting needs, HES can provide a standard security light or a floodlight. Both light types are also available in different wattage for different levels of brightness.
Contractors or customers requiring electric service on a temporary basis are required by HES to pay all costs (see below) for connection and disconnection incidental to the supplying and removing of service. This rule applies to circuses, carnivals, fairs, temporary construction, etc. To install temporary service, complete and submit the application below. A member of the HES Engineering department will contact you for further details.
As a service to HES customers who have rental properties, we allow connections/disconnections by phone, fax or email. This allows you to put the property's electric account into your name, or take the property's electric account out of your name by contacting us, rather than requiring a visit to our office as is normally required for these actions.
At Energynet, our goal is to provide affordable internet service to all Hopkinsville residents. Because it is necessary to install a small wireless receiver on the outside of a residence (see photos below), for rental properties, we want landlords to be informed of what is involved to install the service.
Reviews (10)
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Trenton Thorne
May 28, 2022
Good people, great beer, cool spot. Worth the drive. Devils Mask was delicious. Check out the wild flower garden while you're there.
Dale Young
Oct 19, 2021
They have a monopoly, and will speak and treat you however they want to. You don't have a choice.
Hope Mallett
Jul 07, 2021
They have ZERO MANNERS! Had my only truck blocked all morning with no notification. Then they used my other parking spot as their own again with no permission.
Robert Duckett
Jun 07, 2020
Your Wi-Fi is sorry, seems like it's never working right. This has got to go because it should be no problems you know what area your supplying business but you all continue to let this internet service to give poop service.
Alexander Kern
Apr 23, 2020
I live in the western mobile park and my wifi is amazing! I can stream movies, games and shows all day long without a problem. Sometimes on the weekends it's a tad bit slow but I understand.
Sarah Woodruff
Apr 16, 2019
This company makes me wanna move out of hopkinsville. They screwed us over since day 1. And every step of the way. And when my husband was on the phone with a women while trying to solve an issue with was rude with him and hung up on him.
Beth Knight
Nov 10, 2018
Three years ago they came into my yard without permission and worked on the power over several days. Except a good chunk of that time they weren't working and were standing around talking or eating or something. When they finally got finished (after several days) they left my yard a mess there was mud and grass everywhere, tire tracks etc and when I called their supervisor he said they would come back and fix it but they didn't.

There are 3 other ways to get to this pole and again they're choosing my yard. Last time my kids could not go out and play while they were out there and they won't be able to again. If you're going to inconvenience customers and tear up the yard, at least provide a discount on their bill.
Lucas Squishy
Oct 29, 2017
Utter garbage. I just had to call and pay a collection agency for a bill I paid two and a half years ago. They are completely incompetent and I'm glad I never have to deal with then again!
Kelly Mohan
Jan 23, 2017
I have had the 8 meg internet service for 2 years now, and it is the worst ever. it only works 10% of the time and we have to constantly call and are told they have to switch connections, and that fixes the issue all of a couple hours at best. where I live this is the only option they provide at hes; we cannot get the fiber optic and I called again last night and was told a tech would call and come look at the equipment and get the issue resolved and surprise, surprise no call like always.

I pay almost $55.00 a month for this service with initial cost and taxes and cant even use it. only other internet in my area is spectrum which is a better product but horrible people to deal with. I was told last night a tech fixed my service on their end and it was running at optimum level, yeah right 2 meg out of 8 meg is not anywhere close to optimum level. she said its hard to get good signal where I live with all the trees and I have not one tree in my yard, and live behind the blvd.i told the representative if that is true then when I came to HES 2 years ago for internet and they saw where I lived they could've said that then instead of charging me for 2 years for a product that is very mediocre at best. if I pay for 8 meg I would like to get it not 2.
Michael Pierce
May 19, 2016
My Internet is constantly going out for no reason. All of my equipment is running perfectly so it's not a problem on my end. The equipment they send you is also low quality, I had to buy a new router because the one they sent was so restrictive I couldn't use the Internet as efficiently as I needed too. They may fix your problem when you call, but it's only temporary. I'm tiered of calling every few days about the same problem.