Leader Electric

Leader was terrific in every way. Reasonably priced, worked efficiently, dedicated to resolving all our problems, and the staff was great to work with. Gurbir at the office and Johnathan the tech couldn't have been nicer or more helpful. Highly recommend them and glad we found them for future electrician needs.

Great service. Company is very reliable and affordable. The technician Joseph was knowledgeable and informative. A great asset to the Leader Electric team! Will definitely use the companies services again.

Joe from Leader Electric came and put in two new ceiling fixtures for me. He was polite, tidy and did a great job. What a great experience! Thank you Joe and Leader Electric.

It is not easy to find a reliable licensed electrician that can also provide the necessary paperwork to do work in a NYC co-op. Michael, the Service Manager, was quick to respond with all necessary support and to schedule a tech to come resolve my issue in a timely manor. I will use Leader Electric again in the future.

They were one of the few electric companies that actually answered the phone when trying to make an appointment. They also were very understanding of the urgency and gave me an appointment the following day. They were professional and polite and very efficient. In one hour Maxim was able to accomplish many tasks On the phone Steven was professional, concise and courteous.

I spoke/emailed with Josh at Leader Electric. From the first interaction they were different from the MANY other electricians I called. Josh listened, asked questions, and was able to give me (a 100% accurate) estimate. Josh also got the necessary paperwork to building management within a couple of hours so we were able to schedule the job for the following day.

This was incredibly helpful! He also provided the rates in writing, which made me less nervous about any "bait and switch". It was a simple/small job -- replace an old flush-mount ceiling fixture with a new (same size/shape) LED light fixture and install a dimmer switch. They showed up on time and finished the work in an hour (as estimated). I spent a lot of time on Yelp trying to find an electrician and actually found Leader through a personal recommendation and I am so glad I did. I highly recommend them!

I would not hire this company at all because they're very unprofessional! I spoke with Drew (Andrew), assuming thats his real name on Thursday-July 5 and he told me someone would show up at my house on July 6-Friday between 1p-2p. Not only they never showed up but when I specifically told Drew that I have to work and would be leaving work early Friday so I can meet with their electrician given my need for their electrician to fix my door buzzer, no one showed up nor picked up the office phones after my repeatedly calling as I got stood up and lost wages by leaving work early for this poor service company, so NEVER again and be advised, proceed at your own risk.

I reside in a beautiful hundred year old brownstone in Harlem love everything about it, but as you'd imagine a bldg this old has well quirks and often needs attention from window people, radiator people, plumbers and so on. My point is In the 20 plus years of living in this flat I've had more than my fair share of workman, repair people, restorers, painters and plumbers.

I could go on. Most get the job done, most are pleasant but, not by a long shot, are all, even subpar. Some are surly, late, Ill-prepared. Some so shoddy as to need another repair person to repair what the first repair-person attempted. all of this to say I've seen all I care to see of what passes for customer service these days and shudder at the thought of anything in need of attention.

But of course life happens. Things break, wear out etc. first to go : my door intercom, the release, didn't. Then the closet light stopped working. and of course then, the track lighting in the living room. is it the track, a fuse, a short? was anyone's guess. Calls were made to the Bldg owner appts were made I crossed my fingers and hoped for the best. AND Then that's exactly what showed up the best. Solutions were arrived at that didnt send me to the highest costing option available, friendly prompt left in an hour all issues resolved my place neat as pin and a cost no more than I might spend in in decent restaurant for dinner for 4.

And I'm not in the dark anymore! Could not be happier ask for Jaiden Lee if you have that option but I'm sure everyone is great there if he is any indicator. They have my business and yes I well realize how gushy this sounds, he was that good. Great job guys you made my day thanks!

I would not hire these guys again. They quoted me a days work to install lights and sensors in my closets - an easy job, or so I thought. The job ended up taking four days because the techs were unprofessional and unsupervised. I had to spend a bunch of time on the phone chasing them down. Every time the techs came they left a big mess and/or a unfixed problem. They installed faulty sensors without checking them. It was quite a mess of a job.

God Leader through Home Adviser. Telephoned them on Monday; was told they would return the call. They did not. On Tuesday went to their website and determined that we could send the drawings of the project; did so. Waited. Telephoned and was asked the email address to which we had sent the drawings. When informed, we were told they would review the drawings and telephone us. Waited. Telephoned on Wednesday. Told they did not have a chance to review the drawings, but would get back to us.

It is Thursday afternoon. No call, nothing. They need not concern themselves anymore- I will not disturb them. CAVEAT: If a business cannot return a potential customer's telephone calls, how will they teat their customers?

I'd like to thank the owners of Leader Electric for amicably setting this matter. After my review and email to the company the following things happened: 1) Leader sent a senior electrician to our apartment. This guy was very professional and "amazing" according to my spouse. He fixed the wiring (actually re-wired it) and the lights now work. 2) Leader called and said that the electrician who originally did the work in our apartment has been dismissed from their company. 3) Upon learning that we had to spend extra money to patch the various holes, Leader waived 50% of our fee, which we really appreciated. 4) Leader has a customer service team and the woman we worked with continually followed-up and left me feeling that this company has integrity, values professionalism and customer satisfaction is central to its mission.

I say this since their customer service team was never rude and did not ignore our bad situation like *most* companies in NYC do. (I know this since I represented many families who dealt with fraudulent contractors after Hurricane Sandy).

These guys are the bomb. Travis took my appointment early in the am and was able to provide a COI the same day, before work was performed. Very professional and reasonably priced. The technician (I believe his name was Bret) worked fast and came well prepared. I will definitely be using them again.

I wanted my old circuit breaker box replaced with a new one, 2 separate lines installed for AC units and some light switches moved to more convenient locations. Leader was not the cheapest. The correspondence with Leader was fast and efficient. Both Neil and Travis were very responsive. They added a discount that I saw on Angie's list even after I had hired them.

They made it seem like an easy job whereas other electricians had made it seem like so much work. Brent was the electrician that came to do the work. Very nice guy. Works very cleanly. I was surprised at how nicely they went into my walls. Very minimal destruction :). There were some things I changed mid-job and he gladly changed it up for me while he was working.

Thanks Brent. Only issue that came up was the cleanup. I didn't realize patching and painting was not involved in the clean-up. I assumed when they open up the walls, they would close them up too. But it was stated in contract that they don't do this, I had misunderstood. So if you use them (they are good, so I do recommend them), make sure you plan for that after. Travis sent me the info of a painter who finished the work for me. I just hadn't budgeted for that expense so it was a bit of a strain. But otherwise this project went well.

Leader Electric is an outstanding company. We contracted with them to install our tech lighting as well as other fixtures. While a little costly they are DEFINITELY worth it. They sent Adam who was wonderful. He was competent, considerate and caring. I feel fortunate to have hired Leader to do my electrical work. Don't hesitate.or even shop around. call Leader to do your work and you will be VERY happy. DB

After $370, the problem is not fixed. The guy was 3 hours late and and also left a mess with broken peices of screws everywhere. The professional thing to do was to notify me after the first hour ($185 fixed fee) that he may not be able to fix the issue. Very dissappointing. The only thing I can say is that the person was nice and courteous, but I'm out nearly $400 and I still have an issue.

I've called them twice now. The first time they were amazing! Half the electricity in our apartment had gone out. They came by, fixed the issue, gave some recommendations and were great. This time, the problem was our water heater (which they had said something about the last time). We called, they were a little flakey in scheduling but worked out in the end, they came, looked around, and said it wasn't an electricity issue. Fine.

He spent half an hour here (10 minutes of which were waiting for me, my apologies!) but the end bill was ~$185 (including tax)! We didn't buy anything from them. They didn't fix anything. Couldn't give me recommendations on a company that could come help. Grumble. I would sure like to make that much in half an hour. So, first time = 5 stars; this time = 2 stars, average = 3.5 stars (rounded down because I feel like they're more 'a-ok' than a fan). I probably will end up calling them again as it seems hard to find top-rated electricians here.

Hard-working, reliable people with friendly, efficient, and upbeat service. I had an excellent experience working with their service and would go back to them with any future electrical needs.