Arrow Electric

Had a light fixture that came loose so I had to undue the wires so it wouldn't fall off the wall. They came out the same day and hooked it back up for a reasonable fee. Will definitely call them in the future.

Jaime did a great job. Assembled and hung 3 light fixtures and 2 large ceiling fans. Moved a switch which was way to close to my shower stall we both laughed about how this was done 36 years ago and passed inspection. He stayed quite late to get the whole job done. also cleaned up as he went leaving my home cleaner than when he started Services: Fan installation, Electrical outlet & switch repair, Electrical outlet & switch relocation, Light fixture installation

Jamie Morelos did a great job! He was prompt and very professional. He provided suggestions for my lighting that were helpful. Service: Outdoor lighting installation

Clint was a pleasure to work with. Knowledgeable, professional and did a fantastic job. First time using Arrow and will definitely use then again Services: Electrical outlet & switch repair, Light fixture installation

Taylor did an awesome job replacing a ceiling fan and 2 light switches. Very neat and explained all that needed to be done. Thanks! Services: Light fixture repair, Fan installation, Electrical outlet & switch repair

Taylor was my electrician, reporting to help me with a variety of issues that seemed to keep growing by the day. A newly installed fan had quit working, the GFIs weren't responding, etc. Taylor replaced 30 year old boxes, rerouted wiring, and provided gentle tutoring for the newly widowed. Services: Electrical outlet & switch relocation, Electrical power restoration

Taylor and Garrett serviced my dishwasher which had really caused me much frustration. Both of them were quite personable, knowledgeable, and explained each step as they correctly fixed the improperly installed outlet and replaced the dishwasher switch. I have used Arrow Electric before and plan to use them in the future. Service: Electrical outlet & switch installation

We had a ceiling light fixture that Jaime Morelos was able to fix expertly. We also had some arcing wires behind a power outlet that Carter was able to find and fix, saving a possible fire! Both Carter and Jaime explained the causes of the issues and the corrective action well. Quick service, professional and informative. Very happy with the service!

Carter Burns is the electrician that came out to install a transfer switch for my generator. After completing the work, he asked me had I considered a surge protector for my panel. I said I had and thanks for reminding me. After asking the cost which was similar to what I had been quoted by another vendor years prior, he was able to complete that work as well same day. Very professional and quick!

Excellent and professional service every time. Taylor has come out a few times and each time explained the options, details of repair and then done a fantastic job. I highly recommend Arrow. Services: Electric car charger installation, Electrical outlet & switch relocation

Jamie replaced my main breaker for my panel. Customer service was excellent, was able to restore power to house and came back next day to replace breaker (availability issues for main breaker). He gave me his personal contact information just in case there was a problem overnight which was very much appreciated. Highly recommend Jamie.

Great company, Jaime is really nice and did a great job! Service: Light fitting installation

Great experiences with Taylor. He told us what needed to be done with landscape lighting, got parts, and completed job successfully. He and his helper were professional and trustworthy! Great work and super employees! L V Services: Light fitting installation, Light fixture repair

Jaime and Jalen did a fantastic job at my residence - always professional and responsive! Highly recommend Arrow Electric for all your electrical needs! Service: General repairs

Carter was very friendly and professional. Our house was wired pretty poorly and he was able to resolve issues that we thought were unfixable! He was very thorough about explaining what was wrong and was able to quickly fix our many issues. I will definitely be using thier services again in the future. Services: Socket or switch repair, Fan repair

Taylor was phenomenal - easy to work with, always on time, tidy & did incredible work. will definitely use again & have already recommended him to a friend! Services: Installation, Light fitting installation, Socket or switch installation, Fan installation, Outdoor lighting installation

Jaime with Arrow Electric has come out twice to work on the power to our business sign. His attention to detail, professionalism, and quick work was the best I've ever seen. I'm a forever customer of Arrow Electric. Lyle - Distinctive Vine Wine Lounge

Jaime Morelos showed up on time, worked fast, worked quiet and worked clean. He took time to answer all of my questions and did a great job overall. I'll be using them in the future. Highly recommended. Services: Socket or switch repair, General repairs, Socket or switch installation

Taylor, the electrician sent out to run a new circuit for a ceiling fan did a fantastic job. He came in assess the situation gave me a couple options on ways we could do it and was extremely helpful and knowledgeable. In addition he was extremely conscious about keeping debris and dust off of our furniture and carpet which was appreciated. Only downside was the company does not deduct the amount of the service charge to the total bill like some of the other companies do. All in all 5 stars.

Outstanding customer service from Arrow Electric today! Our technician Carter arrived early due to another cancellation and in spite of having to work outdoors in the rain demonstrated an exceptional work ethic to get the job done. Carter was very pleasant and professional. This is the second time Arrow has done work for us (replaced an electric panel very well previously) and we will be calling them for any future electrical needs. Jo and Paul Wunderlich

We had our HVAC company out to service our two units and they mentioned smoke and sparks coming from underneath one of the panels in our attic. We quickly looked up Arrow Electric from Best Picks Report for North Dallas. Sherry (sp) was so attentive and immediately called the Service manager to see if he could come by for a diagnosis. Joe called and let me know he had one of his technicians finishing up a job and they would be over within the hour. Jaime and his associate quickly found the issue and replaced the faulty switch. We would highly recommend this company to anyone needing quick and efficient service.

Carter and Joe and team consistently do things quickly, painlessly and correctly. I'm so glad I've chosen Arrow as my Electrician provider! I've had my panel replaced, bathroom fans, outlets, car charger installed and couldn't be happier.

Today I've spoken to the manager of the Co-Mr. Joe, and we'd settled our monetary differences in satisfactory fashion right away. I've explained my reasons for what the Co had promised and didn't fulfill at the end of service day-on 07/02/21. And Joe had carefully looked at the invoices and gracefully took care of the difference in payment that we were owed. I cannot complain any further. Thank you, Mr. Joe, for taking care of your first time residential customer.

Professional servicemen, but VERY expensive! Be sure to get a written detailed estimate BEFORE you agree to the work.

There dispatch or whomever is in charge of setting prices decided it was ok to overcharge us. They removed two Tesla chargers and reinstalled at new home. $800 and zero wiring involved. The guy only capped the wires off instead of a standard EV plug which I asked for. So just to recap, no electrical installation, no EV plugs, and a basic install for $800.

That wasn't the worse part, the poor guys had never seen or touched a Tesla charging port. Consider doing small jobs yourself first, then maybe look for an installer not named Arrow.

Excellent service. Clint was prompt, professional and put everything back when he was done. I will be using Arrow again should I ever need an electrician again

We've used Arrow Electric several times and have always been pleased with the service. Hunter came out today to service a light switch that had been shorting out. He was very courteous, professional and very knowledgeable. Super patient with all my questions. Hunter was running early today and called to see if it would be ok. They are usually timely and have never had to wait outside of our scheduled window. We will continue to use Arrow for our electrical needs and highly recommend them!

The quote from these guys was incredibly over-priced. Example was a $1500 charge for a part that retails for $150! They must think customers in DFW are pretty stupid.

We had a couple of outlets that stopped working. Ron and Randy quickly determined what the issue was and fixed the problem. They called ahead so I knew when they were to arrived. They rolled up extenstion cords and returned the TV and a heavy dresser in the bedroom back in the original positions. They did not hesitate to go up into the attic during a heat advisory. They were professional and courteous. The price was very reasonable. This is the second time we have used them and we won't hestitate to call them again!

Arrow Electric installed two lights in my home where there was not currently lights. The technician showed up on time give me a price upfront and very courteous and professional. Did the work quickly expertly and efficiently and it looks great. They were way more reasonable than other companies I had called. I fully recommend him for any electric work in your home I will give them five stars.

Grossly Overpriced for work that failed. This pertains to sevice in Dallas. I had a doorbell. Ultimately the doorbell had to be replaced but 2 weeks later it failed and I have made 3 phone calls and did not get a call back! This is unacceptible. I also had to miss work to have the cable company re-attach a broken phone line that resulted from the attic work that was done on the first visit. I paid too much for something that is still not working and have missed work because of their reclessness. I would remove the one star in the review if it were possible

Had Arrow electric come out and update my houses main power, line in from pole and box. They did a great job and were very professional. Almost half the price of another major DFW company for the same quality product. Alberto did very good work. 4 stars not 5 because they left a dry wall hole behind my box and I have yet to hear from the City for my inspection.

This could be the city not arrow but I don't think so. Thanks again arrow, I will be a future customer. *Update* 4/28 City inspection was not arrows fault. My wife didn't set it up. So five stars for arrow and two stars for my wife. They got the dry wall patched up great. Thanks!

Have used these guys in the past and they were fine, on time and decent pricing. Made an appointment over two weeks ago to have one of their techs come to my home today between noon and 2 PM. What happens: the guy shows up nearly 2 hours early when I am not home and leaves his card on the door. When I called the office, the lady blamed the mixup on the other scheduler.

She claimed they tried to call me, which is NOT true. I had my cell phone with me, turned on and ringer on and got no calls. If I had received a call I could have been to my house in less than 5 minutes. I did receive subsequent messages during the day from the owner wanting to reconcile the situation which I appreciate but I will take my business elsewhere. Not the tech's fault but they need to get their schedulers on the same page and not tell tall tales about trying to call me, which they did not.

After a rough start due to a discrepancy over pricing, Arrow was able to accommodate me, and the owner personally reached out to me and offered to complete the work himself. I would use this company again, but be sure to be aware of pricing and coverage costs prior to service. Luckily, this company was able to reach out and make things right with me!

I have had Arrow come to the house twice. They first time, a young man clearly explained to me the problem and multiple ways to go about fixing it. He was articulate, knowledgable and reasonable in his assessment. After delaying on my end, I finally had them come out to do the repairs. Having had electricians come to the house before and knowing how much work needed to be done, I anticipated multiple days stuck in the house waiting for them to do even the smallest projects. Instead, Alberto and Ricardo showed up on time, tackled many projects with speed, gave me a clear explanation of what they were doing and offered me a reasonable price. They even let my three year old daughter drill them with questions the whole time! I will continue to use Arrow as long as I am receiving service like this.

My wife and I moved into our first home recently and we needed to update a lot of electrical plugs, outlets, and needed to replace our fuse box as well. We received multiple quotes from other companies and no one even came close to the price that arrow gave us. They have the best prices around, but what was even better than their price was the amazing service that we received! Josh was extremely knowledgeable, friendly, and professional! In the future we will only have Josh and arrow electric do work for us in our home.

Don't call these guys unless you are retired, work from home, or have a week off of work. They will keep you waiting. I took half a day off from work so that they could come do an estimate for a panel replacement, and they never came because they got behind schedule. How can you be that behind schedule at 10am? Anyway, they offered to put me on the schedule for the next day! How sweet. #nothanks Day=ruined. Next!

Arrow electric has done amazing jobs on 2 home improvement projects over the last year for our family. One of which we were initially told would cost us hundreds of dollars to do with walls ripped out by one company, but Arrow was able to do it without destroying any walls and within a reasonable time frame and price. With both jobs the electrician was there exactly within the time stated and was respectful of our house (wore booties and cleaned up after). We would definitely use these guys again and recommend them to anyone needing electrical services!