Dollens Electric

Always impressed dealing with the Dollen team Services: Electrical panel repair, Electrical wiring installation, Remodeling, Electric car charger installation, Electrical outlet & switch relocation, Ground wire installation

Dollens Electric is exceptional. They give an accurate read on what needs to be done. They are a safety-first company that shows up energetic & work until the job is done correctly. They basically re-wired our whole house in Santa Cruz, CA. It's an old, small house but took a lot of work & they were persistent & consistent. Highly recommended. Joshua, Sam & Elijah were our crew and they rock!

Amazing experience with Jason! Prompt, quick, and knowledgeable. He helped me resolve an electrical issue within minutes! If I ever need help in the future, he'll be the first person I call!

The crew (Josh + Elijah) was excellent, very smart and thorough in identifying and fixing the issues, which included problems due to water damage, as well as poor previous installations. They also fixed my misbehaving ceiling fan, and installed a tricky fixture. They were super courteous, professional, and transparent about the cost of parts and labor. No wonder Dollens is the highest rated in the Bay Area. Will use again with pleasure when needed, abd recommend highly!

Josh & Elijah replaced our electrical panel. They were both professional & answered any questions I had. Their work area was cleaned after they were done. They even clean out my rain gutter & spout - that's above & beyond work!

Arrived on time and very capable with the installation and fixes Services: Socket or switch repair, General repairs, Panel replacement or upgrade

We recently bought a vehicle and I contacted Jason and he came right away. The next day his son Josh, cousin Elijah, and their friend came by to install our 240 volt outlet with precision and quality. I would go to them again.

Highly efficient service. Provided the best solution to charge our new Tesla avoiding purchase of a costly charger. Installed a 50amp line and outlet. Highly recommended. Services: Fan installation, Socket or switch relocation, Panel replacement or upgrade, Electric car charger installation

We had a great experience with Dollens Electric-they helped us replace old wiring, install new outlets, and install bathroom fans in our home (including adding the vents through the roof). They were very personable and easy to talk to, and it was easy to see that they put a lot of care into their work. We're looking forward to working with them again soon!

Update 9/2020 - Upgraded some thermostat wiring for me with a difficult routing. Professional and quick. Update - Jason and Josh again came through for me. In the midst of a heat wave, they were able to come to the other end of the county and fix an electrical problem at my mother's house. Got the outlets for the portable AC and lift chair back working and made the wiring safer to boot.

Original - Could not ask for better. Jason installed a new 40 amp circuit and an EVo charger for our car. (No more slow 110 charging. Yeah!) While working in our breaker panel he noted a dangerous situation left by a previous contractor who upgraded our air conditioning. (Side note kind of disappointing the inspector didn't notice that the other contractor put in a bigger breaker on a wire that was too small. Luckily the wire insulation had just started to bubble and it didn't catch fire.) Within a week they were able to fit us in to replace the faulty circuit as well as rewire our garage lighting to eliminate some creative but scary runs of extension cords and re-purposed outlets.

Now I have bright lights and when I look up, I don't see wires draped everywhere. We connected with Jason of Dollens Electric through our equally excellent general contractor Dan Mackey. (Who by the way had nothing to do with the faulty circuit or the creative garage lighting.) Lastly a thank you to Jason's son Josh who got to do the crawling under the house.

Installed a whole house fan that is quiet and effective. Greatly reduces A/C cost. Workers are fast and efficient and cleaned up 100%. Quality products.

This is the second time we've used Dollens, first being when they upgraded the wiring to the entire house. This time they installed an isolated circuit in our garage and some can lighting. Even though it was a smaller job, they treated it just as importantly as the bigger job. They answered all our questions, let us know and talk through our options and didn't do any additional work without letting us know and approve the price difference for our requests, rather than telling us at the end of the job. A+ work!

These guys are the best. Very knowledgeable when troubleshooting old problems from less capable electricians who were here for prior owners. Installed a new outlet in my hardwood floor that looks beautiful along with solving our "where to put the lamp" problem. Lastly wired up a cat6 network allowing us to move our router/hub into a closet off my desk. Call/use them; you won't be sorry.

My electrician of choice for all my electrical work going forward. Upgraded my panel. Very pleased with their work. They are on-time, do a great job and are competitively priced. They are more than pleased to answer all my questions. It is my pleasure to support a family-run business.

I had Dollens come out to bid on installing a standby generator and they were friendly, on time, and professional. They walked me through options, explained what they were looking out and why and asked lots of follow up questions to make sure i was getting a bid for everything i wanted and needed.

Jason, Josh, and Elijah were prompt, considerate, professional, trustworthy, and kind. The work for our recessed lighting project was done quickly and with care, precision, and high quality. Jason was very thorough in explaining what they had done and why. I would have no reservations with them and highly recommend them!

I recently used Dollens Electric to rewire the majority of my house, replacing the old knob and tube wiring with modern and safe (code compliant) wiring. It was a fairly big job, which included relocating and upgrading the service panel on my house and almost three weeks of work. We also added Cat6 cabling and installed home theater speaker cable runs. Jason and his colleagues were excellent, providing very clear communication and doing thorough work.

All work was done with permits, which were arranged by Dollens Electric and everything went smoothly with the inspections. I will definitely use Dollens Electric in the future for any additional work.

I really wanted to like these guys. I am in favor of local, family run companies, but this one lacked some basic professionalism that I would expect. I called them for a basic electrical panel upgrade and emailed them photos within minutes of hanging up. The receptionist (who is part of the family) said I would get a call back that day, but I got nothing.

Two days later I got a response to my email (but not the promised call back) I responded to the email, then waited two more days before I had to call them back. Then, the best they could do was schedule a visit a week later. All this just to get a simple quote for a relatively well known job. Maybe they do good work, maybe they don't. They come off as super flaky and unprofessional, and they could have avoided this with a simple and quick phone call, or hitting the reply button on an email. I was planning to spend thousands, but maybe I dodged a bottle here.

We needed to have our main electrical panel replaced in mid 2018, and after researching several options, we tapped Dollens for the work. Jason came out promptly to inspect the required work and, provided a thorough and very competitive estimate. The work was scheduled quickly based on our availability, and we were back up and running the same day. Jason and his team arrived right on time, were very professional and courteous.

They communicated with us throughout the job and their work was excellent! In June, 2019 we wanted to add Ring Security Cameras with Lighting and Doorbell to our home. Since several of the desired locations to place the cameras around our home were not already wired for outside electrical, we reached out to Dollens again. Once again, Jason and Josh came out promptly for a thorough review of the project, they made a few recommendations for some additional work I was considering and they provided an estimate the same day. Josephine followed up to schedule the work for ~1 week out, which was perfect.

The job required 2 days to complete, mainly because of some odd existing wiring in my garage installed by the previous owner. Jason did a great job installing the Ring cameras and lighting, as well as sorting out the incorrect wiring. Jason and Josh finished the job on the next visit, and bother did wonderful work. We are now 100% protected by the Ring Security, and also have great lighting inside our garage! I highly recommend Dollens, and will call them again when we need any further electrical work!

Last year water made it into my outside electrical panel through a leaky weather head. After getting quotes from one company with a quote that seemed absurd, I called Jason and got a reasonable quote at half the price! We discussed what was going on, and in the end, he came and found a solution that was much lower cost and addressed all the safety concerns present.

I was very happy and had them come back and run an EV charge line to my garage and a new grounded run to my office (since we have an old house without grounding on many outlets). The finally Woohoo came tonight. You see - he put in a NEMA 14-50 plug after recommending a good EV charger. In a cruel twist a family member sent me a new charger that uses NMEA 6-50 (D'OH!). I'd been busy, but finally emailed for a course of action.

Same evening I got a response with what needs to be done. I feel that Dollen's Electric management is fair with pricing, clearly knowledgeable regarding codes and best practices, and perhaps best in my mind, forthright. I never felt I was sold something I didn't need or ever be told something that was untrue. This is the kind of tradesmen we need more of.

A few years ago, Dollens did a bit of work on our house, and it went very well, and I felt the person who came was very knowledgeable and willing to explain as well as work with our requests. In late 2018, though, we scheduled an estimate which started with a no-show. The second attempt was on the wrong day, and the third attempt finally worked out. However, it's 2019 now, and there's been no estimate given despite several follow ups. It's time to move on to a new electrician despite their excellent service in the past.

I've called Dollens out on two separate occasions for two different properties in the last two years and they have been exceptionally responsive and helpful. I always get at least two quotes and both times they were a little less expensive but as important, they were able to schedule the work for that week. They showed up early, and worked long hours to get the job done in as few days as possible. The Dollen's team is my go to for electrical work. You need someone who is knowledgeable and trustworthy, they are thorough, informative and honest.

Nice job extending an tapping into an outlet in the attic and adding a duplex in a closet to power some components. Original attic outlet had no ground wire, so found one in another outlet in attic and grounded both the existing and the added one. Some issues with communication and scheduling, but very satisfied with job well done.

Not showing up. Scheduled an appointment over the phone and confirmed with email. Took time off to be at home. No show.

DON'T WASTE YOUR TIME! As many of the real reviews state they don't follow up even after repeated contacts. I am glad I read these reviews to confirm my suspicion, it sounds and acts like a very flaky business. I wouldn't risk doing business with them, there are too many real and personal companies out there to use. Found them through Homeadvisor.

WHAT A SCAM! BAIT AND SWITCH! DO NOT HIRE DOLLENS ELECTRIC! My husband found them listed on Home Advisor along with a few electricians. He called around for quotes to come out to the house to check an outlet in the outdoor BBQ. He was quoted $74. The other quotes were $125-150. Unfortunately, my husband neglected to tell me what Josephine at Dollen's quoted him. Jason called to verify his 11am appt that morning, but showed up almost 30 minutes late, no phone call and no apology.

He parked his extra large repair truck in the driveway. Repair/service people shouldn't assume it's ok to park in a private driveway especially because they often leak oil. More importantly, what if I needed to leave in a hurry? I literally felt blocked in and trapped. I've only had one other person do this, it's rude and inconsiderate.

I asked if his truck leaked oil and he said not as far as he knew. He offered to move it, but I gave in and said as long as it's not leaking oil it was ok. Jason followed me to the backyard and he tested the outlet and found the outlet was ok but the power wasn't reaching it. Then he said something like, we need to get you a contract. I thought that was strange because no one had ever said I needed to sign a contract to trouble shoot.

After fiddling around at the control panel and walking back and forth to the nearby outlet for several minutes, I suggested that maybe there was a loose connection somewhere. Bingo! He found some loose wires under a screw cap and the mystery was solved. This took about 15-20 minutes in total. He mentioned the contract at least 2 more times while troubleshooting the outlet, but a contract was never presented.

While we were trouble shooting the outlet outside, I asked how much this would cost and he said $275. I was floored and said something like OMG! Is this the going rate? He said yes and said that if I subscribed to Angie's list I would get a 10% discount. I said no, and he said he would give it to me anyway. Gee thanks. Then I remembered we found them on Home Advisor and told him, just to make the 10% discount feel legit I guess.

I assumed my husband knew how much this guy was charging so I didn't say anything more about the pricing. He gave me some sort of convoluted explanation about the fee that made no sense. I had to turn away so he wouldn't see my eyes roll back in my head. When we finished that project, I asked if he could hang a bathroom ceiling fixture, the wires were already installed, we just needed to reattach the fixture to the ceiling.

I believe before he started, he went to the truck to retrieve the contract. He returned with a clip board box but didn't ask me to sign anything. Hanging the fixture took about another 20 minutes. I supplied a ladder for part of the install and then he went to get another one. I also handed him tools while he was on the ladder. I don't mind helping out, I always learn something and he didn't seem to mind.

When he was all done he told me it would be $246. I wrote a check and then he gave me a bunch of papers to sign. I must have signed and initialed in 5-6 places. I asked him what I was signing but didn't really get a satisfactory answer and let it slide. This is what they depend on happening and what they want to happen! Shame on me for not reading what probably would have taken 15-20 minutes to read. Jason left the house and didn't leave me a copy.

I immediately called his number but it went to his office where Josephine picked up. She said she would have him bring it back later. He didn't. When my husband arrived home, I asked why he would agree to $275 an hour. He was shocked and quite angry. He spoke to both of them the next day and Jason kept saying "your wife signed the contract." In exasperation he just hung up not wanting to argue with such an unscrupulous individual and felt partially responsible for not telling me that he was quoted $74.

This is just a bunch of BS and a BLATANT SCAM! SHAME ON YOU DOLLENS ELECTRIC to lure customers in with a $74 quote and then have them sign a contract and charge them almost more than 3 times as much! $74 vs $275, are you kidding me? Thanks for the 10% discount.

Got an outlet installed for an EVSE about a year ago. I actually wrote this review back then but for some reason it got saved and not posted on yelp. Anyway. I would recommend this company without reservation to anybody. Work was professionally done, very good rates, explained the details of all the work he did, and just very, very helpful in general.

It was very easy to schedule and get the work done. We were referred to them by a friend of ours and I can see why. I think these are our go to guys for any electrical work in the future.

SCAM ALERT! This company lures you in with a deceptive $74 service inspection fee. I had a simple handyman job to re-wire a new wall switch for a recently installed ceiling fan. Service technician wasted about 45 minutes with ridiculous bs about how the brand new romex wiring in a newly installed junction box, should have an additional grommet to protect the already heavily insulated romex wire? Also, he mentions that the fixture needs 'arc fault protection', suggesting I need to re-wire my entire house to current building codes.

All a dishonest disrespectful fraudulent smoke screen to justify charging as much as possible. I just needed to replace my wall switch for an existing ceiling fan. This guy quotes $450 minimum, called the 'boss', and confirmed that they won't work for less. Turns out the job was as simple as I had explained and requested. I could have done it myself. I got it done for $100.

Had Dollens come out to give us a quote for electrical vehicle installation at our commercial building. One of the facility guys, myself, and Steve Dollens walked around/in the building for about an hour. Never heard from him again despite numerous emails and phone calls. Waste of company time.

If there were negative stars I would opt for that. They installed an electrical outlet for our electric car. Overpriced to say the least and had a ton of hidden charges. Told us we could stand inspection when city came out, but failed to provide necessary paperwork for inspection. Inspector came out second time and started asking us technical questions and said dollens needed to be there. Dollens is now here for 3rd inspection appt and charging 225 minimum and 98 for each additional hour. We were extorted several hundreds of dollars for a horrible and deceiving experience. I would not recommend them for any work based on shady ethic practices.

Steve Dollens electric is a shady outfit and you should stay away. They offered to do work and record it as energy improvement so I would get a larger rebate. I told them I will not be deceptive and declined the offer. I put in a system and it failed inspection. Steve wanted to get paid before he passed. Wonder why? They left my house open lights on and stole tools and documents from my home.

The price is too high and quality too low. The owner Steve is arrogant and accusatory he will not accept any responsibility and takes every opportunity blame others. I am sorry I every met this company.

Dollens electric was responsive to my RFQ and did the work on the spot when I approved. My job was small (a couple of hours) but saved me a great hassle with Comcast. Thanks, Dollens Electric

I called Dollens for help replacing a breaker on my old 1964 panel. fair price and excellent service too. The Electrician, Bryan, was on time, professional and very cool to work with. I am glad to have found them. You can use Dollens with confidence! - Very Satisfied Customer in Campbell, California

Excellent service. They did the work in a timely manner. Whole house fans and electrical switches, lines and assorted. work. Will bring them back when I need other work. 5 stars!

Dollens did a complete rewire of our 1920 home, including fire alarms, phone and cable wiring. They installed a new panel, 220 service, fire alarms, exterior security lights, ceiling lights, fans, and dimmers. They handled the entire permit process Jason provided an accurate estimate and began work on time. I added in additional requests and they quickly provided new estimates and included the work.

I felt comfortable leaving them with keys to the house. Jason asked how we would use each room and where furniture would be placed before installing outlets and light switches. After the work was done, Jason came out and showed us how to use our security lights and adjusted them so that they didn't shine in the neighbor's windows. The phone and satellite company installers were impressed with our new wiring and only needed to run their wires to a central patch panel.

I am very pleased with all the work. The ceiling fans are whisper-quiet, even at top-speed. The outlets are in the perfect location in every room. I highly recommend them for their professionalism, attention to detail, and technical skills.