Allen's Electric

Used them a few years ago and was happy. Today I have a bad gfi which is nothing but an outlet with a breaker in it. They are $18 at Lowes. Allen wanted $341.00! I told the tech he was out of his mind and opened the door for him. I called to ask a justification of this price and haven't heard from them in 4 hours. I read their response. I did not question the tech's capability of note, the electrician looked at the unit and said he had to step outside to get a price from the office.

Why did he have to speak to them out of earshot? That's scammer action what could he possibly have to say I could not be privy to? I believe they were sizing me up as a mark. I ended up hiring a local electrician who charged me less than a hundred! Allen was trying to charge me over $300 In markup and labor. They told me they had raised the price in 2 years.

Not good enough. $341.00 minus the $80 I paid is some markup. I don't what has prompted Allen to take up such business practices such as techs leaving the customer's house so they can't hear the conversation. Again what is the big secret?

The electricians, Dane and Nate were professional, very efficient, fast, friendly and affordable. Plus, they put on their protective booties before entering my house. A neighbor of mine recommend Allen Electrical and I'm so glad she did! I will calling them again for any future electrical needs.

These guys are the best! I've used them several times for my home and business, and I have nothing but praise from the Office Administrator to the Electrical Technician. All around great company. Services: Light fixture installation, Electrical outlet & switch repair, General repairs, Installation

Very clear details on what needed to be done, was able to get temporary power to house, till job completion was done.

Posting this for Ron Fowler Louisville ky. He needed a new breaker as he had no electricity. Because it was mother's day (not a legal holiday).instead of paying a reasonable fee. He ended up paying 749.00 for a 10 minute job. The part was approximately 50 $ wich means. Your company charged him 699.00. I hope you feel good about yourself.

Half our power has been out 3 different LG&E employees have told us get an electrician. Being a crunch, we called Allen. Who said it'll be 50 to dispatch and check it out. They ran some test told us nothing was wrong and weren't even on the property for 30 minutes and then charged us 350$ for those test. LG&E can back out and told us we need an electrician. Called the service manager to question the price and tell him our peace. He very politely told me that didn't happen and we were told the price up front so we should accept this.

I paid $365 and my problem was not resolved. I wasted my money. I just don't understand how a business stays in business with this kind of thing.

Best electricians I've ever used. Very honest and up front with options and cost. Clayton was very knowledgeable about the hundreds of questions we had. Listened to all of our concerns with all the patience in the world. He was very down to earth and respectful. Couldn't believe how low the bill was for all the time he spent in our home.

The secretary, that answers the phone, for Allen's, was also was so nice and understanding. Worked us in that same day related to my Husbands business being placed at a stand still with the electricity going in and out. AAAA++++ service. Having them come back next week to do more work that is for our pleasure not necessary. We will NEVER use another electrical service.

I called them about repairing our dishwasher. The woman we talked to was efficient and courteous, and scheduled someone to be there the next day. The repairman arrived on time and within thirty to forty minutes had the problem identified. I would recommend this place to anyone who needed electrical repair.

We called Allen Electrical to come out to our house to repair two issues and install a 220 plug in our unfinished basement. Only one issue was repaired. A floor plug had a bad wire and was causing our kitchen lights to go out. The wire was replaced and kitchen lights started working again. This took less than an hour to repair. The other issues could not be addressed at the time.

My sister in law was here when the Tech Matt was here and paid the $438 charge ($49 dispatch fee and $389 for the 1 wire repair). After checking with other electrical service companies we have found that we have been overcharged for these services and will not be calling or recommending Allen Electric to anyone.

My electrician Matt was very professional, thorough, on time, and precise. He ensured that my electric issues was completely resolved as well his services were above and beyond perfect. My family is grateful for the services and the price was very reasonable. Service: Repair light fixtures

Electrician was on time and very professional. He disconnected and removed cooktop for new countertop installation and then returned to replace it. He was very courteous.

The technician I had Aaron is a stand up guy! I was told by LG&E that they would not turn the power on to my rental property because the meter base had been disconnected from the panel and I needed to get it fixed before they could get power going again to the property. Two other big name electrical company's came out and told me that I had to completely replace the panel and was quoted $1600 and $1500. Aaron from Allen Electric came out to the property and looked at the panel and said it was completely fine and just an arc shield had fallen off which he replaced at no charge. Aaron even went back out to the property twice in the same day to double check there was nothing wrong with the panel.

I got LG&E back out to the property the next day and sure enough the arc shield being off the panel was the only issue and they turned the power right back on! Aaron even offered to go meet the LG&E tech out there if I needed him to. I'm so happy there are honest and good electricians like Aaron out there. These other companies were trying to take advantage of me by trying to fix a problem that wasn't there.

I'll tell you what, Allen Electric didn't make a dime off of me this time around, but I can guarantee you they will be my first call whenever I have an electrical issue from now on because I know they are honest and reliable!

Daniel came by on time very professional this morning. We had two electrician come by they couldn't solve the problem. Daniel did a quick diagnostic review and boom 30 minutes later our issue was resolved. Services: Repair outlets or switches, General repairs

If I could give 6 stars I would. Technicians were professional and friendly. Went the extra mile and spent extra time to make sure my issue was fixed. Absolutely nothing negative I can say about them.

Allen Electric was prompt, professional and affordable. Our technician upgraded all of my kitchen outlets, added new outlets, moved outlets and added a new breaker to our current electric panel. He cleaned up after himself and worked diligently I will continue to use them for ALL of my electrical needs. Services: Relocate outlets or switches, Install outlets or switches, Replace or upgrade panel

Critical: Value Work was done well, but the bill did not list costs for labor and parts and was GROSSLY overpriced. It was just a number with no breakdown. If you want to overpay by 200%, go to Allen Electric. Services: Repair outlets or switches, General repairs

Daniel C, the technician was on time and very personable and gave us several options for the installation of outlets. He did excellent work! The outlets were more expensive than we had planned on but we are very pleased with the results. We would recommend Allen Electric again.

This is the 2nd time we've had Allen address electrical issues at our home. In each case the service has been great. Communication with us about each of our appointments was excellent. In this most recent service, Daniel was our Technician. He was extremely knowledgeable, friendly and considerate. We will certainly use Allen again, and will ask for Daniel whenever possible.

I had a great experience with Allen Electric. When I called, my appointment was scheduled a few weeks out but they called me back with earlier availability. Aaron and Matt were up front with what I needed and actually helped identify a secondary issue.

Everything went great from start to finish! The electricians arrived on time as scheduled, prepared our estimate and began working. They did a great job and left the room cleaner than it was when they arrived. I even asked them to change something after they were finished with their work. They happily agreed and knocked it out quickly. I highly recommend Allen Electric!

Office staff and appointment booking was great. They communicated well and arrived on time. The technician was polite, courteous and was able to fix the problem quickly. But, the price. Wow. $318 dollars to change a dimmer light switch (materials no more than $15 to $20). That's $49 dollars for the service call and a flat $269 for the work they did.

From the time he pulled up to the house, did the work and left it was around 45 minutes. Minus the material cost, that is almost $300 dollars for the (less than) hour. I don't mind paying more for good/professional work and it is why I went with 3 stars. I am glad it was not a serious issue and it was resolved, but for somewhat simple tasks, that is a bit much.

So I had a light in the kitchen go out, after changing bulbs we figured it was the fixture. I changed the fixture and still did not work, I changed the switch and still did not work. The other light in the kitchen was fine and this one stopped for no reason. I called Allen electric and made an appt, I believe a 45 dollar service call fee off the bat.

I had the light fixture down and the switch plate off before they arrived (2 employees) and timed their stay at 43 minutes. They said since it was a two switch box it would be 263.00 flat, but if the problem took longer to figure out it would go to 300+. One guy went to the attic after the checked voltages, once that happened I began to get the discussion on it taking longer to figure out, then the guy in attic came down checked the wire and it was good. So, instead of 300+ they kept it at 263.00.

Light switches cost about 1 to 3 dollars which was the materials expended. It still feels a little much, so I posted a poll on nextdoor and asked if people think that is excessive for a light switch fix. So far after over 80 votes 86% found it to be excessive. Next time I will check around. I also want to be sure to say their employees were polite and professional, I had no issues with them and was pleased with their work.

We had an electrical emergency at our home at 2am with a smoldering outlet producing a horrid electrical smell. While we did not want our home to catch fire, having a newborn, 2 dogs, and 3 cats to worry about made this an even more anxiety-filled night. We did not sleep. I called our home warranty at 6am, and they said they could have someone out Monday or Tuesday.this was at 6am Saturday, so that was NOT going to fly.

I did a Google search and found Allen Electrical Services and called them instead. Their dispatch listened to my needs at that early morning hour and quickly assigned me to a technician named Drew, who promised that he would be out by 1030am. He showed up early at 945am and had our situation resolved by 1015am. He was very friendly and efficient and explained what repairs were made in a manner that I could understand (without a lot of jargon).

He also let me know about paying via cash instead of card to save 3%, and he gave me an Allen Electrical magnet for the fridge and told me that I Cooke also likely contact my home warranty for a payment reimbursement. I loved my experience with Drew and Allen Electrical this morning! You guys saved my home and allowed my husband and I to finally get some rest with peace of mind and a new outlet, and also saved us some money. I will highly recommend your company to anyone needing future electrical work in the Louisville area, and you guys will be my top choice for any future repairs :)

We needed a new breaker box installed for a new electric water heater. Allen Electric came very highly recommended and rightly so. Daniel and Dylan were early (which I LOVED!) and very courteous. They explained everything they were going to do before they did it and answered every question I had about the whole process. I knew exactly what the price was before they started even a second of work.

And there were no surprises at the end. They even had to crawl into a super tight crawlspace in my basement and did it without complaint. They wore masks the whole time and floor protectors on their shoes. Frankly, this might have been the easiest time I've had with any service person ever. Thank you so much, Dylan and Daniel

I am new to the area and a co-worker recommended Allen Electrical Service. I need a chandelier installed and an electrical line for our stove vent. Two Electricians were sent out, Chris and Matt. These guys were fantastic! To sum up quickly, they were professional, efficient, personable and I would gladly use their service for any other electrical job I might need in the future. Thanks guys!

We recently had the power go out in a guest bathroom. After a couple of hours, I couldn't diagnose the issue. I called multiple electricians, all of whom were unable to come look at it until next week. It wouldn't have normally been a big deal, but of course, we have family coming in from out of town and will need to be able use the bathroom to accommodate the 4 people staying at our home.

Since I've used them before, I called Allen Electric and they were able to have an electrician come the next day. The technicians, Aaron and Clayton, were very respectful of my family especially considering it was nap time for the kids. They were able to diagnose the problem fairly quickly and worked with me regarding the cost. Yes, although I thought the work/time was rather expensive, I feel like the cost was justified because I needed it done quickly and they were able to accomodate.

I've used Allen Electric on and off for years. They are very responsive showing up with a few hours notice and pin pointing the problem effectively. We are using them on a big job and our electrician was extremely thorough. He was a second bid. He looked over the job, made excellent suggestions and added an extra box that had been damaged. The other electrician didn't even look at it but it clearly needed replacing.

His price was still cheaper and the communication was excellent. He was actually excited to be part of our big renovation of this building. I liked his team mentality. Excellent people and service with Allen Electric.

Allen's was absolutely wonderful for us. Highly recommended. Hired them to do electrical work for a bathroom we would finish (run lights, fan exhaust, etc) and they finished it quickly and professionally. Great job of caulking the external exhaust to help with bugs. But what really set them apart was afterwards we asked "oh could you just check out that outlet on the garage".

Come to find out the builder had hastily wired it to the smoke-detector circuit and all our smoke detectors had been shorted out for months! They found 2 underlying issues with the wiring (there was also a loose wire in our daughter's room) and fixed it free of charge!

I bought an older home and needed the electrical box updated. I called Allen Electrical. Drew came out gave me quote. Very professional! I called back made appointment. He showed up on time. He replaced the box in the time he told me it would take. Left my home inside and outside clean. Can not say enough good things about the service. I was worried that once he started that he might come back with O we need to do something different because of the age of the house. But no the quote was true. Thank you Drew

If you are a senior citizen, you need to read this! If you care about your elder relatives and friends, take note. My mother who is 89 years old and dad has been deceased for a couple of years now. Mom had to get her T8 fluorescent kitchen fixture working. She calls Allen Electric Services as they were recommended to her. Big mistake as they charged her for a simple retrofit from Flourescent to LED.

Mom said worker from Allen Electric there for about an hour. She was charged $300. Parts would have been less than $100. So they charge hourly rate close to what lawyers on the low end charge! If you are retired and want to give your retirement money away, call Allen Electric Services. If you don't want to bend over and while grabbing your ankles, definitely do not call Allen Electric Services.

I apologize to my mom for living 2 hours away in another city, that I can't keep an eye on her daily life as vultures look to pray on innocent senior citizens that are not knowledgeable when they are being taken advantage of! I would NEVER recommend Allen Electrical Services! Karma is my saving grace for my mom's redemption.

I have never had to hire an electrician, and not being from the area makes that pretty hard, especially when none of your friends have any recommendations. I feel like I got lucky, when I found Allen Electric, when I googled Electricians. Everyone I spoke to was professional, friendly, courteous and helpful; from the guy who answered the phone, the girl who scheduled my appointment, and, of course, Chris, the electrician, who came out to do the job, on a freezing cold, snowy morning.

I love that they are very open about pricing, from the start. Their prices seem reasonable. I really like that all of their prices are clearly printed, on the work order. So, if I ever need more electrical work done, I can check the price list and have an idea of what it will cost. Chris arrived close to the appointed time and called, when he was on his way.

I wouldn't have been surprised, if they would have called to reschedule, due to the weather, but I was happy that they didn't. The job was done very quickly and he also took care of another small issue, for us. There is a one year warranty on the work he did, so that and the fact that he was very knowledgeable gives me confidence, in the job and the company. It was also nice that Chris is a very pleasant person.

BUYER BEWARE. This is my first review ever on YELP - I just had to speak out. Start with my credentials - I am a physician so I am not a cheapskate and my Dad was a house framer so I respect trained professionals of all varietals. I have spent my entire adult life remodeling/fixing things in my house. On a scale of 1 to 10 I have a 4-5/10 knowledge of electrical matters. NOW my issue - one week ago I asked to have a electrician come to my house to replace one breaker, correct an open ground in one plug and fix 3 non-operative outside GFIs.

In my mind I was thinking I could do this work in an hour and materials would cost around $75. Since this was in response to a home inspection I felt important to bring in the big guns. They came out - put on booties - spent around a minute surveying the situation - went back out to truck - QUOTED PRICE - over $700!. The open ground was simply a loose ground wire - 2 minutes plate screw to done. I'm sorry that is so outside the realm of reality - an electrician should knock this out in 45 minutes. Hourly rate of more than $650 an hour.

After this encounter - I went ahead and did the tasks myself - $63.75 materials - and 39 minutes of my time. If I put a breathing tube in your lung to save your life I would charge you $290. I don't know if I was up charged because we have a great house (thank God for my blessings everyday) or if they thought I looked like a sucker. Save your hard earned money - I'm putting 6 kids though college in the next 6 hours so I watch every penny.

Find an honest hardworking electrician through friends - will not contact these guys ever again. Not looking for response from them - I I'm paying this much you're either cutting open my chest or representing me in court.

Drew K. was great when he came to work at my house last week - he switched out three ceiling fans and a light fixture, working for over 4 hours. He was polite, industrious, and thorough. When one of the light fixtures was discovered to be broken in the box, he even helped me talk to the Lowe's service desk about getting the correct replacement.

Other review mention strange pricing, but everything was very upfront -- I was told on the phone that the visit was $49. After Drew looked at the fixtures, he showed me the price list and it was very clear what the charge would be. (They have a printed price list and he showed me exactly where the work I was requesting would fall.)

Excellent experience all around. We got a new refrigerator in our garage that was tripping our GFI continuously. The scheduler gave several appt options. The electrician, Cris, showed up on time and evaluated the situation. He gave us several options with associated pricing. He then converted a dedicated outlet for the fridge and checked all of our outside outlets. He was very polite and efficient with reasonable and upfront pricing. I would definitely go with them again.

We called them because our refrigerator outlet went bad. We did a temporary fix with an extension cord. I called because radio add promised a "true" appointment. The tech was supposed to be there between 10-11. He arrived at 10 (called ahead). Gave us the pricing right away. Fair and courteous. I will definately use them again.